Privacy Policy
Last updated: January 12, 2026
This Privacy Policy describes how Mofeea (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mofeea.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including username, password, and other information used for account security purposes.
- Shopping information including products you view, add to cart, or purchase.
- Customer support information including information you choose to include in communications with us.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:
- Device type and operating system
- Browser type and settings
- IP address and approximate location
- Referral source (how you found our Site)
- Pages viewed, time spent, clicks, and browsing behavior
- Interaction with emails and advertisements
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Companies who support our Site and Services (e.g., Shopify)
- Payment processors (e.g., credit/debit card information needed to process transactions)
- Shipping and fulfillment providers
- Marketing and analytics partners
How We Use Your Personal Information
We may use your personal information to:
- Process payments and confirm orders
- Fulfill purchases and arrange shipping
- Send notifications about account activity, purchases, returns, exchanges, or order updates
- Provide customer support and respond to inquiries
- Improve our Site, Services, and customer experience
- Send promotional communications (where permitted by law)
- Detect, investigate, or take action regarding potential fraudulent activity
You may opt out of marketing messages at any time by using the unsubscribe link in our emails or contacting us directly.
Cookies
Like many websites, we use Cookies on our Site to power and improve our Services, including to remember your preferences, run analytics, and better understand user interactions.
For more information about Shopify-related cookies, please refer to Shopify’s cookie policy: https://www.shopify.com/legal/cookies
You can control cookie preferences through your browser settings, but disabling cookies may affect site functionality.
Sharing Your Personal Information
We may share your personal information with third parties for legitimate purposes, including:
- Service providers (e.g., Shopify, payment processors, shipping partners, analytics providers)
- Marketing and advertising partners
- Professional advisors (e.g., legal, accounting)
- Authorities when required by law or to protect our rights and safety
We do not sell your personal information in exchange for money. However, certain data sharing for advertising purposes may be considered “sharing” under certain privacy laws.
Third Party Websites and Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third parties and encourage you to review their privacy policies separately.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of 13 (or under the minimum age required by applicable law). If you believe a child has provided us personal information, please contact us.
Data Retention
We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we take reasonable steps to delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction or updates
- Request deletion (subject to legal retention requirements)
- Opt out of marketing communications
- Restrict or object to certain processing
To exercise these rights, please contact us using the information below.
International Users
Your personal information may be processed outside your country, including in jurisdictions with different privacy laws. When we transfer personal information internationally, we use safeguards required by applicable law.
Contact
If you have any questions about this Privacy Policy, or would like to exercise your privacy rights, please contact us:
Mofeea
Unit 1009, 10/F, The Sun’s Group Centre
200 Gloucester Road, Wan Chai, Hong Kong
Email: support@mofeea.com